Faenza Industrie Grafiche and protection of privacy

Dear User, Thank you for visiting our site.

Faenza Industrie Grafiche has always paid great attention to matters concerning protection of the personal data it processes. It does so not only because they are subject to specific legislation (Italian Legislative Decree no. 196/2003 – The Personal Data Protection Code) but also, and above all, because safeguarding of data is one of our Group’s fundamental assets. These are the reasons why we constantly endeavour to provide our users with an Internet experience that fully respects and protects their privacy.

Reason for this notice

In the rest of this page we describe how the site is managed as regards handling and processing of the personal data of users consulting it. This is an official information statement provided also as required by Article 13 of Italian Legislative Decree no. 196 (the Personal Data Protection Code) to those interacting with the web services directly provided by Faenza Industrie Grafiche and electronically accessible via the address:  www.faenzaig.com which corresponds to the home page of the official website of Faenza Industrie Grafiche (the Data Processing Controller).

The information statement is provided for the Faenza Industrie Grafiche site and not for any other websites consulted by the user via links.

The information statement is based on the Recommendation 2/2001, which European personal data protection authorities, grouped as established by Article 29 of Directive 95/46/EC, adopted on 17 May 2001 to identify the minimum requirements for collecting personal data on-line and, in particular, the procedures, timing and nature of the information that personal data controllers must supply to users when the latter access web pages, regardless of the purposes of such access.

We therefore ask that you read our Privacy Policy illustrated below.

The Privacy Policy and standards applied by Faenza Industrie Grafiche for personal-data protection are based on the following principles:


The handling and processing of personal data is managed on an ongoing basis by persons made specifically responsible for this within the corporate organisation.


Personal data are collected and subsequently processed according to the principles established by the Privacy Policy adopted by Faenza Industrie Grafiche and indicated in this Privacy Policy. At the time of any submittal of data by the user, the latter is provided with a concise but complete information statement, as required by Article 13 of Italian Legislative Decree no. 196/2003.


Personal data are treated in a legal and correct manner. They are registered for given, explicit and legitimate purposes. They are relevant to and do not exceed the purposes of handling and processing. They are kept for the time necessary for the purposes of collection.


The purposes of the handling and processing of personal data are made known to those concerned at the time of collection. Any new processing of data, if alien to the stated purposes, is only initiated after providing a new information statement to the persons concerned and obtaining their consent, when so required by the Italian Legislative Decree no. 196/2003. In any case, personal data are not disclosed to third parties or publicised without the prior consent of the person concerned, except in the cases expressly indicated by Article 24 of Italian Legislative Decree no. 196/2003.


Personal data are accurate and are updated over time. They are also organised and kept in such a way as to give the person concerned the possibility of knowing, if he/she so desires, which data have been collected and recorded, as well as of checking their quality, of requesting any amendment, addition, and deletion due to legal infringements or objections to processing, and of exercising all other rights, pursuant to and within the limits of Article 7 of Italian Legislative Decree no. 196/2003, at the addresses indicated in the information statements published in the Faenza Industrie Grafiche site as required by Article 13 of Italian Legislative Decree no. 196/2003.


Personal data are protected by technical, electronic, organisational, logistical and procedural security measures against risks of either purposeful or accidental destruction or loss, and of unauthorised access or unlawful processing. These measures are regularly updated based on technical progress, the type of data and the specific characteristics of handling and processing. They are also constantly monitored and checked on an ongoing basis.

With the consent of those concerned, if so required by law, and in any case after provision of an appropriate information statement specifying the various purposes, personal data may be communicated to third parties, public and private, not employed by Faenza Industrie Grafiche, who will process the data in their capacity as autonomous data controllers, according to the definition contained in Italian Legislative Decree no. 196/2003. Our Group is in no way responsible for the handling and processing of personal data performed by these third-party data controllers.

In addition, Faenza Industrie Grafiche accepts no responsibility for:

  1. The rules and methods applicable to the management of personal data of other websites, accessible from our pages via various links;
  2. The contents of any e-mail services, web spaces, and chat forums provided to users.

Any handling and processing connected with the web services offered by this website take place at the Faenza Industrie Grafiche headquarters and possibly at the headquarters of external Data Processors. They are managed by the Data Controllers appointed to supply the services requested, marketing activities – when requested by the user – data storage activities and occasional maintenance operations.

Scope of data communication

Any submitted personal data may be notified to third parties to meet legal obligations, to fulfil orders coming from public authorities entitled to do so, or to enforce or defend rights in courts.

If necessary for specific service or product requirements, personal data may be notified to third parties who, in their capacity as autonomous data controllers, perform tasks strictly connected with and instrumental to the provision of services and supply of products when such services and products could not be supplied without notification of the submitted data.

Personal data will not be disclosed, unless the requested service so requires.

Data voluntarily submitted by the user

The types of personal data collected and processed in the Faenza Industrie Grafiche website are those necessary to supply the various services on offer. The collected data are processed by using hard copy, automated and remote electronic systems and in ways strictly related to the purposes of processing.

Your fax and telephone numbers and your e-mail account may also be used for the provision of services. Obviously, if this information is not submitted, you cannot be provided with services requiring the use of this information. Failing your consent to the use of e-mail, telephone, and fax devices for the purposes of promotional information or direct marketing or interactive commercial communication, these systems shall not be used for such purposes.

Specific privacy information statements shall be published in the website pages specially set up for the submittal of personal data.

Any voluntary dispatch of electronic mail to addresses indicated in the website leads to the acquisition of the sender’s address, as well as of any other information contained in the message. These personal data will be used solely for the purpose of performing the service or action requested.

Data relating to browsing

You ought to be aware that, during standard site software procedure operations, some personal data are acquired which are automatically transmitted when Internet communication protocols are used. Even though they are data not designed to be associated with identified users, by their very nature, if associated with other data held by third parties (e.g. your Internet service provider), they may lead to identification of the users.

Among these data are the IP addresses or domain names of the computers used to access the site, the URLs (Uniform Resource Locators) of the browsed areas, the time when the request is made, the method used to submit the request to the server, the size of the response file, the numerical code indicating server response status (successful, error, etc.), as well as other parameters relating to the user’s operating system and computer environment.

These data are used solely for anonymous statistics on site use and to check its proper operation.

Type of processed data 

Data relating to website navigation

The computer system used to manage this website operations will acquire over time personal data automatically transmitted every time that Internet communication protocols are used.

Examples of such data are:

  • IP addresses and domain names
  • File request times
  • Size of the files obtained in response to user requests
  • Information on correct server operation
  • User operating system

These data can be suitably processed to become information which can be used to identify website users.

The navigation data are exclusively used by this website to acquire anonymous statistic information, necessary to evaluate system operation (and in particular, user satisfaction and accessibility to one or more site areas). In particular, the following information is collected:

  • Number of visitors
  • Number of accesses per page/per hour
  • Navigation software used
  • Key words used by a user reaching the site from a search engine

The Data Controller and – according to the requested services – the appointed data managers shall keep for a limited period of time, according to law requirements, the connection/navigation log to be able to meet any orders coming from judicial authorities or other public authorities entitled to ask to examine such logs to ascertain any liability in regard to computer crimes.

Use of IP addresses

An IP address is a number automatically assigned to a computer every time that an Internet connection is established through an Internet Provider or a LAN/WAN company network using the same Internet protocols.

Just like a home address, which can be used by others to send material, the IP address is used by websites to send web pages to their users.

IP addresses are used by us as anonymous data, as they cannot be associated to identified users; they are used for statistic purposes only by Faenza Industrie Grafiche to monitor access to their supplied services.

User rights

In addition to what has been specified for navigation data, users are free to submit or not the personal information requested in service registration forms. In those forms, some of the requested information may be labelled as mandatory; mandatory information must be submitted in order for a service to be supplied. Failure to submit the requested mandatory data will make it impossible to supply the requested service and to make use of any resulting opportunities.

At the time of data submission, in accordance with the Italian Legislative Decree no. 196/03, the user is provided with a concise but complete informative note on the purposes and procedures applied to data processing, on the mandatory or optional nature of data submission, on the consequences of failing to submit data, on the individual or collective entities to which personal data can be transmitted, on the extent of data publicising and on the rights provided for by art. 7 of the Italian Legislative Decree no. 196/03 (access, addition, updating, correction, deleting due to breach of the law, objection to data processing etc.), and on the identity and address of the data controller and data manager(s). The user is then asked to provide his or her free and informed consent, in a specific and documented manner in accordance with law requirements, if so required by law. Should the submission of personal data occur in stages at different times, the user may be asked to complete the previously supplied information and to express his or her consent to data processing once again in accordance with the law.

The individuals to which personal data refer are entitled to ask at any time that the existence or not of such stored data be confirmed and to know the content and origin of such data, to check their accuracy and demand their completion, updating or amendment (art. 7 of the Italian Legislative Decree no. 196/03).

According to the same article, the user is entitled to demand the deleting, anonymous pooling or freezing of any data processed not in accordance with legal requirements, as well to reasonably object to data processing in any case.

Any requests must be addressed to the Data Controller’s e-mail account.